Reference

How asha333 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your asha333 account, how we use it, and what controls you have over it. Access to our platform depends on your local law and eligible regions in Bangladesh.

Account data kept securebKash, Nagad, Rocket payment details protectedYou can request data access or deletionNo data sold to third parties
asha333 How asha333 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to access the data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. You can reach us through the channels below. We aim to respond to all data-related requests within a reasonable timeframe, and we will always confirm receipt of your request so you know it is being handled.

Live Chat Start a live chat from your account dashboard to raise a privacy request. A support agent will log your request and follow up with next steps.
Email Support Send your data access or deletion request to our support email. Include your registered account details so we can locate your record quickly.
Account Help Portal Log into your asha333 account and use the Help section to submit a formal privacy query. This route creates a tracked ticket with a reference number.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply several layers of practical protection to your account data. SSL encryption covers all data in transit between your device and our servers, so information sent during login or a bKash deposit is not readable in transit. We keep your data only for as long as your account is active or as required by the compliance rules of eligible regions. When your account is closed and the retention period ends, your personal data is deleted from our active systems.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your account settings. We do not use cookies to track your activity across other sites.

Payment Data Security

Your bKash, Nagad and Rocket transaction references are stored in encrypted form. We never store full wallet PINs or authentication codes — those stay inside each provider's own app.

Data Retention

Active account data is held while your account remains open. After closure, we retain only what regional compliance rules require, then delete or anonymise the remainder.

Access and Correction Rights

You can request a copy of the personal data we hold on your account at any time. If any detail is wrong, contact support and we will correct it once your identity is verified.

Common Questions About Your Privacy on asha333

These are the questions we hear most often about how your data is handled on asha333. If your question is not covered here, reach us through live chat or the account help portal and we will give you a straight answer.

We collect your name, contact details, and the wallet reference for your chosen payment method — bKash, Nagad or Rocket. We also log session and device data to secure your account.

Yes. Payment transactions go through each provider's own app interface. We store only the reference data needed to match your deposit or withdrawal to your account wallet, not your PIN or login.

You can submit a deletion request through live chat or the account help portal. We will process it in line with the retention rules of the eligible regions where we operate.

We do not sell or share your data with marketers. We may share limited data with payment processors like bKash, Nagad and Rocket only as needed to complete your transactions.

Log into your account and raise a data access request through the Help section. You will receive a tracked ticket, and we will respond with the details we hold on file.

We use session and preference cookies to keep your account working smoothly. You can adjust cookie settings in your browser, though some account features may not work without session cookies enabled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.